Why is it difficult to insert the straw into the Capri Sun pouch?

Our Capri Sun pouches are specially designed to keep your drink fresh and prevent leaks, which sometimes makes inserting the straw a bit firmer than expected. This ensures you enjoy a refreshing and high-quality experience every time.

How to properly insert the straw

To help you easily open your Capri Sun, follow these simple steps:

Use the pointed end of the straw, which is designed to pierce the pouch.
Gently push the pointed end into the designated straw spot on the pouch—usually marked or slightly recessed.
Apply steady but gentle pressure until the straw pierces through the pouch.
If you encounter resistance, adjust the angle slightly and try again with care to avoid damaging the pouch.

Need help? Contact Our Support Team!

If you continue having difficulty inserting the straw or experience any issues with your Capri Sun pouch, please don’t hesitate to reach out to our friendly customer support team. We're here to help ensure you have the best and most refreshing experience possible!