Capri Sun Refund and Replacement Policies

Introduction

At Capri Sun, we are committed to providing a fun and refreshing experience with every pouch. However, we understand that occasionally packaging issues or missing components can affect your enjoyment. This article outlines our refund and replacement policies to help you resolve such concerns quickly and efficiently.

When to Request a Refund or Replacement

If you receive a Capri Sun product with packaging defects such as a broken or missing straw, difficulty inserting the straw, or damaged pouches, you are eligible to request a refund or replacement.

How to Submit a Request

To ensure a smooth process, please follow the steps below when submitting a refund or replacement request:

1. Gather your proof of purchase, such as a receipt or order confirmation.
2. Take clear photos of the affected packaging or missing components.
3. Contact Capri Sun Customer Support via [insert contact method: email, phone, or online form].
4. Provide the required information including your proof of purchase and photos to help expedite your request.

Processing Time and Resolution

We prioritize swift resolutions to maintain the quality and fun Capri Sun brand experience our customers expect. Refund or replacement requests are typically processed within [insert timeframe, e.g., 7-10 business days]. You will be notified of the outcome via your preferred contact method.

Additional Information

Please note:

• Refunds and replacements apply only to products purchased from authorized retailers or Capri Sun directly.
• Product availability for replacements may vary based on your location.
• Keep your original packaging until your request is resolved, as it may be needed for verification.

Contact Customer Support

For any questions or assistance regarding refunds or replacements, please reach out to Capri Sun customer support at [insert email address] or call [insert phone number]. Our team is here to help you enjoy your Capri Sun experience to the fullest!

Thank you for choosing Capri Sun – where every sip is fun and refreshing!